Reuse Library

Every since upgrading to NX12.0.2 I can not use the fastener I have always used in the re-use library.

This has worked in NX7.5 up thru NX12.0.1

These are the downloaded fastener's from the GTAC website.

I go into Library Management like I always have. add them in. When I go to my library and hit the + sign to expand and see the files folders below, that's it. The plus symbol disappears and nothing expands to show me my sub folders or parts.

Any ideas???